Handbook of hospitality strategic management [electronic resource] / edited by Michael Olsen, Jinlin Zhao.
Contributor(s): Olsen, Michael D | Zhao, Jinlin | ScienceDirect (Online service).Series: Handbooks of hospitality management: Publisher: Amsterdam ; London : Butterworth-Heinemann, c2008Description: xxiv, 488 p. : ill. ; 24 cm.ISBN: 9780080450797; 0080450792.Subject(s): Hospitality industry -- Management | Strategic planningGenre/Form: Electronic books.Additional physical formats: No titleDDC classification: 647.940684 Online resources: An electronic book accessible through the World Wide Web; click for information
|Item type||Current location||Call number||Status||Notes||Date due||Barcode|
|Main Collection||Taylor's Library - Perpetual(TU)||647.940684 (Browse shelf)||e-book||SHTEx,70002,03,CL,PPT|
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|647.940683 TES Human resource management in the hospitality industry :||647.940683 WAL Supervision in the hospitality industry :||647.940683 WAN 2011 Antecedents and consequences of employee engagement||647.940684 Handbook of hospitality strategic management||647.940684 Strategic management for hospitality and tourism||647.940684 Strategic management for hospitality and tourism||647.940684 BEN 2008 Benchmarks in hospitality & tourism /|
Includes bibliographical references and index.
The environment - essential skills for the hospitality manager; Industry critical success factors and their importance strategy; The investment process and managing strategy for the multinational; Hotel investment risk: What are the chances?; Determining the cost of capital; Real estate investments as a strategic choice; Industry wide competitive methods - the key construct of strategy, industry practices; Valuing; Intangibles as competitive methods; Pricing - strategic choices in creating value; Strategic alliances - strategic choices; Resource allocation decisions and organizational structure; Human resource management - high performance work practice systems as core competencies; The role of technology in organizational structure and as an important core competency; Strategy execution and implementation - realizing strategy through operations; The role of management information systems in executing strategy; Leadership - the critical competency in executing strategy; The organizational climate and its role in executing strategy; Communication and its role in executing strategy; The importance of alignment and how alignment is determined; Innovation and strategy implementation - the key challenge in today's competitive atmosphere; The role of change in executing strategy; Translating strategic direction into executical plans; Strategy models and their application to the developing world; Strategy models and their application to small and medium sized enterprises; Strategy models and their application to multinunit firms.
Electronic reproduction. Amsterdam : Elsevier Science & Technology, 2009. Mode of access: World Wide Web. System requirements: Web browser. Title from title screen (viewed on Dec. 3, 2009). Access may be restricted to users at subscribing institutions.