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Implementing six Sigma and lean [electronic resource] : a practical guide to tools and techniques / Ron Basu.

By: Basu, Ron.
Contributor(s): ScienceDirect (Online service).
Publisher: Amsterdam ; London : Elsevier/Butterworth-Heinemann, c2009Description: xix, 342 p. ; 24 cm.ISBN: 9781856175203; 1856175200.Subject(s): Six sigma (Quality control standard) | Total quality management | Total quality controlGenre/Form: Electronic books.Additional physical formats: No titleDDC classification: 658.4013 Online resources: An electronic book accessible through the World Wide Web; click for information
Contents:
PART 1:THE FOUNDATIONS OF QUALITY -- Chapter 1:Quality and Operational Excellence -- Chapter 2:History of Quality Movement -- Chapter 3:Scope of Tools and Techniques -- Part1:Questions and exercises -- PART 2:TOOLS -- Chapters 4 to 8Introduction -- Chapter 5Tools for Measurement -- Chapter 6Tools for Analysis -- Chapter 7Tools for Improvement -- Chapter 8Tools for Control -- Part 2:Questions and exercises -- PART 3: TECHNIQUES -- Chapter 9Quantitative Techniques -- Chapter 10Qualitative Techniques -- Part 3:Questions and exercises -- PART 4: IMPLEMENTATION -- Chapter 11Making it Happen -- Chapter 12Case Studies -- Part 4:Questions and exercises -- Appendix 1Management Models -- Appendix 2Introduction to Statistics -- Appendix 3Random number table -- Appendix 4Answer to numeric questions.
Item type Current location Call number Status Notes Date due Barcode
Main Collection Taylor's Library - Perpetual(TU)
658.4013 (Browse shelf) e-book SHTEx,70000,03,CL,PPT

Includes bibliographical references and index.

PART 1:THE FOUNDATIONS OF QUALITY -- Chapter 1:Quality and Operational Excellence -- Chapter 2:History of Quality Movement -- Chapter 3:Scope of Tools and Techniques -- Part1:Questions and exercises -- PART 2:TOOLS -- Chapters 4 to 8Introduction -- Chapter 5Tools for Measurement -- Chapter 6Tools for Analysis -- Chapter 7Tools for Improvement -- Chapter 8Tools for Control -- Part 2:Questions and exercises -- PART 3: TECHNIQUES -- Chapter 9Quantitative Techniques -- Chapter 10Qualitative Techniques -- Part 3:Questions and exercises -- PART 4: IMPLEMENTATION -- Chapter 11Making it Happen -- Chapter 12Case Studies -- Part 4:Questions and exercises -- Appendix 1Management Models -- Appendix 2Introduction to Statistics -- Appendix 3Random number table -- Appendix 4Answer to numeric questions.

Electronic reproduction. Amsterdam : Elsevier Science & Technology, 2009. Mode of access: World Wide Web. System requirements: Web browser. Title from title screen (viewed on Dec. 3, 2009). Access may be restricted to users at subscribing institutions.