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Becoming a successful manager : powerful tools for making a smooth transition to managing a team / J. Robert Parkinson and Gary Grossman.

By: Parkinson, J. Robert (John Robert).
Contributor(s): Grossman, Jack H.
Publisher: New York : McGraw-Hill, c2010Edition: Completely updated 2nd ed.Description: vii, 215 p. ; 23 cm.ISBN: 9780071741644 (pbk.); 007174164X (pbk.).Subject(s): Executive ability | Self-management (Psychology) | Interpersonal relations | Employee motivation | ManagementDDC classification: 658.409
Contents:
What is a professional manager -- Defining your role -- The staff mosaic : working together -- Understanding each person in your department -- Clarifying what you and your employees have in common -- Adopt positive and productive attitudes -- Perpetuating a problem-solving culture -- Listening--really listen and you'll hear more than words -- Mastering the art of asking questions -- Eliminating weeds from your departmental garden -- Giving the gift of constructive criticism -- Hiring the right people -- Conducting meaningful performance reviews -- Delegating effectively and empowering employees to take risks -- Mastering productive meetings is as easy as PIE -- Resolving conflicts -- Handling harassment -- Moving forward.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 26 , Side 1, TierNo 3, BayNo 1

 658.409 PAR 2010 (Browse shelf) 1 Available TBSxx,34001,03,CL 5000120358

Includes index.

What is a professional manager -- Defining your role -- The staff mosaic : working together -- Understanding each person in your department -- Clarifying what you and your employees have in common -- Adopt positive and productive attitudes -- Perpetuating a problem-solving culture -- Listening--really listen and you'll hear more than words -- Mastering the art of asking questions -- Eliminating weeds from your departmental garden -- Giving the gift of constructive criticism -- Hiring the right people -- Conducting meaningful performance reviews -- Delegating effectively and empowering employees to take risks -- Mastering productive meetings is as easy as PIE -- Resolving conflicts -- Handling harassment -- Moving forward.