Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / David Loshin, Abie Reifer.
By: Loshin, David.
Contributor(s): Reifer, Abie.
Publisher: Waltham, MA : Morgan Kaufmann, [2013]Copyright date: ©2013Description: 1 online resource (105 pages) : illustrations (some color).Content type: text Media type: computer Carrier type: online resourceISBN: 9780124115132 (e-book).Subject(s): Customer relations | Business planning | Consumers -- Research
Genre/Form: Electronic books.DDC classification: 658.812 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library - Perpetual(TU) | 658.812 (Browse shelf) | 1 | e-book | SHTEx,30010,03,CL,PPT |
Browsing Taylor's Library-TU Shelves Close shelf browser
| 658.8102 ZOL 2009 Building a winning sales force : | 658.812 Customer relationship management | 658.812 The power of understanding people : | 658.812 Using information to develop a culture of customer centricity : | 658.812 Advances in luxury brand management / | 658.812 The customer of the future : | 658.812 This is service design methods : |
Description based on online resource; title from PDF title page (ebrary, viewed December 9, 2013).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.