The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance / Dave Mitchell.
By: Mitchell, Dave
.
Publisher: Hoboken, New Jersey : Wiley, [2014]Copyright date: ©2014Description: x, 198 pages : illustrations ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781118726839 (hardback).Subject(s): Customer relations | Customer services | Interpersonal relationsDDC classification: 658.812
Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 5, BayNo 3 |
658.812 MIT 2014 (Browse shelf) | 1 | Available | TBSxx,34004,03,CL | 5000154456 |
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658.812 MET 2012 The social customer : | 658.812 MET 2012 The social customer : | 658.812 MIC Building bridges to customers / | 658.812 MIT 2014 The power of understanding people : | 658.812 MOR Calming upset customers : | 658.812 MOR 2009 Calming upset customers : | 658.812 ODG The World of customer service / |
Includes index.