The Apple experience : secrets to building insanely great customer loyalty / Carmine Gallo.
By: Gallo, Carmine.
Publisher: New York, N.Y. : McGraw-Hill, c2012Description: xviii, 234 p. : ill. ; 24 cm.ISBN: 9780071793209 (hbk.); 0071793208 (alk. paper).Subject(s): Customer services | Consumer satisfaction | Creative thinkingDDC classification: 658.812Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3 |
658.812 GAL 2012 (Browse shelf) | 1 | Available | SHTEx,70002,02,GR | 5000134799 |
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658.812 FOR Customer relations & rapport / | 658.812 FOR 2009 Exceptional customer service : | 658.812 FOS Successful customer relationship marketing : | 658.812 GAL 2012 The Apple experience : | 658.812 GER Everyone is a customer / | 658.812 GIB 2012 The world of customer service / | 658.812 GLA 2007 Care packages for your customers : |
Includes bibliographical references and index.