Customer relationship management : a strategic imperative in the world of e-business / editor and contributor, Stanley A. Brown.
Contributor(s): Brown, Stanley A
| PricewaterhouseCoopers LLP.
Publisher: Toronto : John Wiley, c2000Description: xxviii, 345 p. : ill. ; 24 cm.ISBN: 9780471644095 (hbk.).Subject(s): Customer relations -- Management | Marketing -- ManagementDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 3, BayNo 3 |
658.812 CUS 2000 (Browse shelf) | 1 | Available | TBSxx,54001,03,RA | 5000114917 | |
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 3, BayNo 3 |
658.812 CUS 2000 (Browse shelf) | 1 | Available | TBSxx,54001,03,RA | 5000114655 | |
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 3, BayNo 3 |
658.812 CUS 2000 (Browse shelf) | 1 | Available | TBSxx,54001,03,RM | 5000114788 |
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| No cover image available | No cover image available | |||||||
| 658.812 CRA e-Business readiness : | 658.812 CRO Customer bonding : | 658.812 CUS Customer service plus | 658.812 CUS 2000 Customer relationship management : | 658.812 CUS 2000 Customer relationship management : | 658.812 CUS 2000 Customer relationship management : | 658.812 CUS 2006 Customer service |
At foot of cover: Price Waterhouse Coopers.