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Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers.

By: Summers, Donna C.S.
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Edition: 2nd ed.Description: xiv, 574 p. : ill. ; 24 cm.ISBN: 0135005108 (hbk.); 9780135005101 (hbk.).Subject(s): Total quality management | Quality control | Organizational effectivenessDDC classification: 658.4013
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 25 , Side 2, TierNo 2, BayNo 2

658.4013 SUM (Browse shelf) 1 Available SHTEx,70002,03,GR 5000109146

Includes bibliographical references (p. 555-564) and index.