Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers.
By: Summers, Donna C.S.
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Edition: 2nd ed.Description: xiv, 574 p. : ill. ; 24 cm.ISBN: 0135005108 (hbk.); 9780135005101 (hbk.).Subject(s): Total quality management | Quality control | Organizational effectivenessDDC classification: 658.4013Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU |
Floor 4, Shelf 25 , Side 2, TierNo 2, BayNo 2 |
658.4013 SUM (Browse shelf) | 1 | Available | SHTEx,70002,03,GR | 5000109146 |
Includes bibliographical references (p. 555-564) and index.