Research methods in service industry management / Nick Johns and Darren Lee-Ross.
By: Johns, Nick
.
Publisher: Australia : Thomson, 2004Description: ix, 196 p. ; 25 cm.ISBN: 0304335126 (pbk.); 9780304335121 (pbk.).Subject(s): Service industries -- Management -- Research -- MethodologyDDC classification: 338.4
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 3, Shelf 6 , Side 2, TierNo 3, BayNo 2 |
338.4 JOH 2004 (Browse shelf) | 1 | Available | SHTEx,70002,04,GR | 5000000845 | |
| Main Collection | Taylor's Library-TU |
Floor 3, Shelf Transit , Side 2, TierNo 3, BayNo 2 |
338.4 JOH (Browse shelf) | 1 | Available | SHTEx,70002,04,GR | 1000801717 |
Browsing Taylor's Library-TU Shelves Close shelf browser
| 338.4 HAN 2007 The handbook of service industries / | 338.4 HAN 2010 Handbook of service science / | 338.4 HAR Service operations management / | 338.4 JOH Research methods in service industry management / | 338.4 JOH 2004 Research methods in service industry management / | 338.4 WHO 2011 Who's buying at restaurants and carry-outs | 338.4068 SER 2013 Service management : |
Includes bibliographical references (p. 188-191) and index.