Basic telephone training : a basic course in telephone language and skills / Anne Watson-Delestree
By: Watson-Delestrée, Anne
.
Publisher: Hove, UK : Language Teaching Publications, c1992Description: 78 p. : ill. ; 24 cm. + 1 sound cassette.ISBN: 0906717426 (Coursebook); 0906717477 (Cassette).Subject(s): English language -- Textbooks for foreign speakers | English language -- Spoken English | Telephone etiquetteDDC classification: 651.73
Contents:
Content - To the teacher - To the student - Basic telephone language - Basic telephone skills - Self-study key and tapescript.
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
|---|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 22 , Side 1, TierNo 1, BayNo 6 |
651.73 WAT (Browse shelf) | 1 | Available | SOMAC,37001,02,GR | 5000035323 | ||
| Accompanying Material (Media Resource) | TU External Storage-LCS | 651.73 WAT (Browse shelf) | 1 | Available | SOMAC,37001,02,GR | 1001003396 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |
Browsing Taylor's Library-TU Shelves Close shelf browser
| 651.73 SAM Creative business presentations : | 651.73 TEL Telephone courtesy pays | 651.73 WAT Basic telephone training : | 651.73 WAT Basic telephone training : | 651.73 WEI Presenting to win: | 651.73 WHI Telephone techniques & technology / | 651.74 BEL Writing effective letters, memos, & e-mail / |
Content - To the teacher - To the student - Basic telephone language - Basic telephone skills - Self-study key and tapescript.