Creating value with customers [electronic resource] / editor: Robert M. Randall.
Contributor(s): Randall, Robert M
| ebrary, Inc.
Series: Strategy & leadership ; v.34, no.2.Publisher: Bradford, England : Emerald Group Pub, c2006Description: 69 p.Subject(s): Customer services | SellingGenre/Form: Electronic books. Online resources: An electronic book accessible through the World Wide Web; click to view
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.