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Communication excellence : using NLP to supercharge your business skills / Ian R McLaren.

By: McLaren, Ian R.
Publisher: Carmarthen, UK : Crown House, 2000 (2005 printing)Description: xviii, 218 p. : ill. ; 23 cm.ISBN: 189983639X (pbk.); 9781899836390 (pbk.).Other title: Using neurolinguistic programming to supercharge your business skills.Subject(s): Communication in management | Neurolinguistic programmingDDC classification: 658.45
Contents:
1: Understanding yourself - 2: Making their moves - 3: Hearing their words - 4: Valuing their emotions - 5. Patterns of behaviour - 6. Structures of language - 7. Sets of values - 8. Directing behaviour - 9. Imparting information - 10. Boosting feelings.
Item type Current location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
658.45 MAC (Browse shelf) 1 Available GENLS,GENLS,03,GR 5000032003

Includes bibliographical references (p. 216-218).

1: Understanding yourself - 2: Making their moves - 3: Hearing their words - 4: Valuing their emotions - 5. Patterns of behaviour - 6. Structures of language - 7. Sets of values - 8. Directing behaviour - 9. Imparting information - 10. Boosting feelings.