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Technical industrial study BDH 15 (L)

Contributor(s): Li, Xiaochen. Comparison of HPPS and SunSystem in purchasing department at PJ Hilton | Loh, Mui Seng. Study of guest complaint handling of front office department and customer relations section in Berjaya Times Square Hotel & Convention Centre | Chee, Lourdesia Siat Loi. Analysis of three types of loyalty programmes in Hilton Petaling Jaya | The role of public relations in organizing the Bridal Fair in JW Marriott Hotel, Kuala Lumpur / Low Soon Mun.
Publisher: March, 2005Description: 1 v. (various pagings) ill. ; 30 cm.Subject(s): Taylor's College. School of Hospitality and TourismDDC classification: H069
Contents:
Comparison of HPPS and SunSystem in purchasing department at PJ Hilton / Li Xiaochen - The study of guest complaint handling of front office department and customer relations section in Berjaya Times Square Hotel & Convention Centre / Loh Mui Seng - An analysis of three types of loyalty programmes in Hilton Petaling Jaya / Lourdesia Chee Siat Loi - The role of public relations in organizing the Bridal Fair in JW Marriott Hotel, Kuala Lumpur / Low Soon Mun.
Item type Current location Call number Vol info Copy number Status Notes Date due Barcode Remark
Reference Collection TU External Storage-LCS
H069 (Browse shelf) TIS 1 Available SHT, H069 1000809381 Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1

Cover title

Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism.

Comparison of HPPS and SunSystem in purchasing department at PJ Hilton / Li Xiaochen - The study of guest complaint handling of front office department and customer relations section in Berjaya Times Square Hotel & Convention Centre / Loh Mui Seng - An analysis of three types of loyalty programmes in Hilton Petaling Jaya / Lourdesia Chee Siat Loi - The role of public relations in organizing the Bridal Fair in JW Marriott Hotel, Kuala Lumpur / Low Soon Mun.