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E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.

Contributor(s): Rust, Roland T | Kannan, P. K | ebrary, Inc .

Publisher: Armonk, N.Y. : M.E. Sharpe, c2002Description: xii, 336 p. : ill. ; 24 cm.Other title: EService : new directions in theory and practice.Subject(s): Electronic commerce

| Customer services

Genre/Form: Electronic books.

DDC classification: 658.8/4 Online resources: An electronic book accessible through the World Wide Web; click to view

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Title notes

Item type	Current location	Call number	Status	Date due	Barcode
		658.8/4 (Browse shelf)	Available

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Previous	658.8/343 Customer satisfaction and sustainability initiatives in the fourth industrial revolution /	658.8/343 Cases on consumer-centric marketing management	658.8/4 Control and security of E-commerce	658.8/4 E-Service	658.8/4 E-business and e-challenges	658.8/4 The get-started guide to e-commerce	658.8/4 Marketing on the Internet	Next

Includes bibliographical references and index.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

Taylor's Library

E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.

Contributor(s): Rust, Roland T | Kannan, P. K | ebrary, Inc.

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Contributor(s): Rust, Roland T | Kannan, P. K | ebrary, Inc .