The hospitality case manual : developing competencies in critical thinking and practical action / Craig C. Lundberg, Cheri A. Young.
By: Lundberg, Craig C.
Contributor(s): Young, Cheri Ann.
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Description: x, 278 p. : ill. ; 24 cm.ISBN: 9780131120891 (pbk.); 0131120891 (pbk.).Subject(s): Hospitality industry -- Management -- Case studies | Hospitality industry -- Planning | Hospitality industryDDC classification: 647.94068Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|---|
Main Collection | Taylor's Library-TU | 647.94068 LUN 2009 (Browse shelf) | 1 | Available | SHTEx,70002,03,CL | 5000108958 | ||
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 21 , Side 2, TierNo 4, BayNo 4 |
647.94068 LUN (Browse shelf) | 1 | Available | SHTEx,70002,03,CL | 5000108671 |
Browsing Taylor's Library-TU Shelves Close shelf browser
647.94068 LEW Cases in hospitality strategy and policy / | 647.94068 LOC 2007 The international hotel industry : | 647.94068 LUN The hospitality case manual : | 647.94068 LUN 2009 The hospitality case manual : | 647.94068 MAL Behind the scenes at special events : | 647.94068 MAL 1999 Behind the scenes at special events : | 647.94068 MAN Managing employee attitudes and behaviors in the tourism and hospitality industry / |
Includes index.
Part I Learning from cases : 1. An introduction to the case method - 2. On cases and the case method - 3. Toward clearer thinking - 4. Learning from case work -- Part II Preparing cases for discussion: 6. Preparing cases, step 4: analytical work - 7. Preparing cases, step 5: diagnostic work - 8. Preparing cases, step 6: action planning - 9. Preparing iceberg cases, searching for information - 10. Outlines for case preparation and case reports -- Part III cases for discussion