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Beyond selling value [electronic resource] : a proven process to avoid the vendor trap / Mark Shonka, Dan Kosch.

By: Shonka, Mark.
Contributor(s): Kosch, Dan | ebrary, Inc.
Publisher: Chicago : Dearborn Trade Pub., c2002Description: xvi, 283 p. : ill. ; 23 cm.Subject(s): Selling | Value | Customer relationsGenre/Form: Electronic books.DDC classification: 658.8/1 Online resources: An electronic book accessible through the World Wide Web; click to view