Successful customer relationship marketing [electronic resource] : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone.
By: Foss, Bryan.
Contributor(s): Stone, Merlin | ebrary, Inc
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Publisher: London : Kogan Page, 2001Description: xxii, 522 p. : ill. ; 26 cm.Subject(s): Customer relations | Relationship marketingGenre/Form: Electronic books.DDC classification: 658.812 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| 658.812 (Browse shelf) | Available |
Includes bibliographical references and index.
TSLHHL
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.