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Beyond the brand [electronic resource] : why engaging the right customers is essential to winning in business / John Winsor.

By: Winsor, John, 1959-.
Contributor(s): ebrary, Inc.
Publisher: Chicago : Dearborn Trade Pub., 2004Description: xviii, 269 p.Subject(s): Product management | Brand loyaltyGenre/Form: Electronic books.DDC classification: 658.8 Online resources: An electronic book accessible through the World Wide Web; click to view

Includes bibliographical references and index.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.