Normal view MARC view ISBD view

Service quality in leisure and tourism [electronic resource] / Christine Williams and John Buswell.

By: Williams, Christine, 1951-.
Contributor(s): Buswell, John | ebrary, Inc.
Publisher: Wallingford, Oxon, UK ; Cambridge, MA : CABI Pub., c2003Description: ix, 230 p. : ill. ; 25 cm.Subject(s): Leisure industry | Quality assurance | TourismGenre/Form: Electronic books.DDC classification: 910/.68/4 Online resources: An electronic book accessible through the World Wide Web; click to view
Item type Current location Call number Status Date due Barcode
910/.68/4 (Browse shelf) Available

Includes bibliographical references (p. 209-222) and index.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.