Improving tourism and hospitality services [electronic resource] / Eric Laws.
By: Laws, Eric
.
Contributor(s): ebrary, Inc.
Publisher: Cambridge, MA : CABI Pub., 2004Description: xviii, 203p.Subject(s): Consumer satisfaction | Hospitality industry | TourismGenre/Form: Electronic books.DDC classification: 910/.68 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| 910/.68 (Browse shelf) | Available |
Includes bibliographical references and index.
TSLHHL
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.