Taylor's Library

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Care packages for your customers : an idea a week to enhance customer service / Barbara A. Glanz.

by Glanz, Barbara A.

Publisher: New York, N.Y. : McGraw-Hill, c2007Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 GLA 2007] (1).
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Harvard business review on increasing customer loyalty.

Publisher: Boston, MA : Harvard Business Review Press, 2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8343 HAR 2011] (1).
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The timeless principles of successful business strategy / Eric Viardot.

by Viardot, Eric.

Publisher: New York : Springer, 2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4012 VIA 2011] (1).
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The Tasti D-Lite way : social media marketing lessons for building loyalty and a brand customers crave / James Amos, Jr., B. J. Emerson.

by Amos, James | Emerson, B. J.

Publisher: New York, NY : McGraw-Hill, c2013Availability: Items available for loan: Taylor's Library-TU [Call number: 658.872 AMO 2013] (1).
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Monster loyalty : how Lady Gaga turns followers into fanatics / Jackie Huba.

by Huba, Jackie.

Publisher: London : Portfolio/Penguin, [2013]Copyright date: ©2013Availability: Items available for loan: Taylor's Library-TC [Call number: 658.8343 HUB 2013] (1), Taylor's Library-TU [Call number: 658.8343 HUB 2013] (1), TC External Storage [Call number: 658.8343 HUB 2013] (1).
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Retail branding and store loyalty : an analysis in the context of reciprocity, store accessibility, and retail formats / Bettina Berg.

by Berg, Bettina.

Copyright date: ©2014Publisher: Wiesbaden : Springer Gabler, [2014]Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8343 BER 2014] (1).
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Consumer behaviour / Margaret Graig-Lees, Sally Joy Beverly Broune

by Craig-Lees, Margaret | Broune, Benerly | Joy, Sally.

Publisher: Milton, Qld. : John Wiley, 1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8342 CRA] (1).
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What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius.

by DiJulius, John R, 1964- | ebrary, Inc.

Publisher: Hoboken, N.J. : Wiley, c2008Other title: To providing a world-class customer experience.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1).
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Commitment-led marketing : the key to brand profits is in the customer's mind / Jan Hofmeyr and Butch Rice

by Hofmeyr, Jan H | Rice, Butch [(j.a)].

Publisher: Chichester, England : John Wiley, c2000Availability: Items available for loan: TC External Storage [Call number: 658.8342 HOF] (1).
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The customer of the future : 10 guiding principles for winning tomorrow's business / Blake Morgan.

by Morgan, Blake (Marketing researcher) [author.].

Publisher: Nashville : HarperCollins Leadership, 2019Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.812] (1).