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Keeping patients safe [electronic resource] : transforming the work environment of nurses / Institute of Medicine.

by ebrary, Inc.

Publisher: Washington, D.C. : National Academies Press, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Quality assurance and certification in ecotourism [electronic resource] / edited by Rosemary Black And Alice Crabtree.

by Black, Rosemary, 1955- | Crabtree, Alice | ebrary, Inc.

Publisher: Cambridge, MA ; Wallingford : CABI Pub., c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 910.68/4] (1).
Performance measurement [electronic resource] : accelerating improvement / Committee on Redesigning Health Insurance Performance Measures, Payment, and Performance Improvement Programs, Board on Health Care Services, Institute of Medicine of the National Academies.

by Institute of Medicine (U.S.). Committee on Redesigning Health Insurance Performance Measures, Payment, and Performance Improvement Programs | ebrary, Inc.

Publisher: Washington, D.C. : National Academies Press, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 362.1068] (1).
Sales and marketing the Six Sigma Way [electronic resource] / Michael J. Webb ; with Tom Gorman.

by Webb, Michael J | Gorman, Tom | ebrary, Inc.

Publisher: Chicago : Kaplan Pub., 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/02] (1).
Description and analysis of the VA National Formulary [electronic resource] / David Blumenthal and Roger Herdman, editors ; VA Pharmacy Formulary Analysis Committee, Division of Health Care Services, Institute of Medicine.

by Blumenthal, David, 1948- | Herdman, Roger | ebrary, Inc.

Publisher: Washington, D.C. : National Academy Press, c2000Other title: VA National Formulary | Veterans Administration National Formulary.Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Statement on quality of care [electronic resource] / Institute of Medicine, National Roundtable on Health Care Quality; Molla S. Donaldson, editor.

by Donaldson, Molla S | National Roundtable on Health Care Quality (U.S.) | ebrary, Inc.

Publisher: Washington, DC : National Academy Press, 1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Priority areas for national action [electronic resource] : transforming health care quality / Karen Adams and Janet M. Corrigan, editors ; Committee on Identifying Priority Areas for Quality Improvement, Board on Health Care Services, Institute of Medicine.

by Institute of Medicine (U.S.). Committee on Identifying Priority Areas for Quality Improvement | Adams, Karen (Karen M.) | Corrigan, Janet | ebrary, Inc.

Publisher: Washington, D.C. : National Academies Press, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 362.1/0973] (1).
Report of a summit [electronic resource] : the 1st Annual Crossing the Quality Chasm Summit : a focus on communities / Committee on the Crossing the Quality Chasm: Next Steps toward A New Health Care System, Board on Health Care Services ; Karen Adams, Ann C. Greiner, and Janet M. Corrigan, editors.

by Crossing the Quality Chasm Summit (1st : 2004 : Washington, D.C.) | Adams, Karen (Karen M.) | Greiner, Ann | Corrigan, Janet | ebrary, Inc.

Publisher: Washington, D.C. : National Academies Press, c2004Other title: 1st Annual Crossing the Quality Chasm Summit | First Annual Crossing the Quality Chasm Summit.Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen.

by Buckley Owen, Tim, 1948-.

Edition: 5th ed.Publisher: London : Facet, 2006Availability: Items available for loan: Taylor's Library-TU [Call number: 025.52 OWE] (1).
Software testing and continuous quality improvement / William E. Lewis ; technical contributors, David Dobbs, Gunasekaran Veerapillai.

by Lewis, William E | Dobbs, David | Veerapillai, Gunasekaran.

Edition: 3rd ed.Publisher: Boca Raton, FL : CRC Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 005.14 LEW 2009] (1).
Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness / H.J. Harrington ; sponsored by the American Society for Quality Control.

by Harrington, H. J. (H. James).

Publisher: Boston, Mass. : McGraw-Hill, c1991Availability: No items available Checked out (1).
Understanding quality assurance in construction [electronic resource] : a practical guide to ISO 9000 for contractors / edited by H.W. Chung.

by Chung, H. W. (Hung W.) | ebrary, Inc.

Publisher: London ; New York : E & FN Spon, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 690/.0685] (1).
Consistency and transformation in the quality movement [electronic resource] / guest editor Su Mi Dahlgaard-Park.

by Dahlgaard-Park, Su Mi | ebrary, Inc.

Publisher: Bradford, England : Emerald Group Pub, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
10th anniversary special issue [electronic resource] / guest editors Abdul Raouf, Salih Duffuaa and Mohamed Ben-Daya.

by Raouf, Abdul | Duffuaa, Salih | Ben-Daya, M. (Mohamed) | ebrary, Inc.

Publisher: Bradford, England : Emerald Group Pub, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Quality control for dummies / Larry Webber, Michael Wallace.

by Webber, Larry | Wallace, Michael.

Publisher: Hoboken, NJ : Wiley Pub., 2007Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 WEB] (1).
Quality management in construction / Brian Thorpe and Peter Sumner.

by Thorpe, Brian | Thorpe, Brian. Quality assurance in construction | Sumner, Peter.

Publisher: Aldershot, England ; Burlington, VT : Gower, 2004Availability: Items available for loan: Taylor's Library-TU [Call number: 690.0941 THO] (1).
Good manufacturing practices for pharmaceuticals [electronic resource] : a plan for total quality from manufacturer to consumer / Sidney H. Willig.

by Willig, Sidney H, 1919- | ebrary, Inc.

Edition: 5th ed., rev. and expanded.Publisher: New York : Marcel Dekker, 2000Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Managing managed care [electronic resource] : quality improvements in behavioral health / Margaret Edmunds ... [et al.], editors ; Committee on Quality Assurance and Accreditation Guidelines for Managed Behavioral Health Care, Division of Neuroscience and Behavioral Health [and] Division of Health Care Services, Institute of Medicine.

by Edmunds, Margaret | ebrary, Inc.

Publisher: Washington, D.C. : National Academy Press, 1997Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 362.2/0973] (1).
Quality software development [electronic resource] / edited by Marvin V. Zelkowitz.

by Zelkowitz, Marvin V, 1945- | ebrary, Inc.

Publisher: Amsterdam ; Boston : Elsevier/Academic Press, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU (1).