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Technical industrial study BDH 20 (Y)
by Yap, Pei Wen. Workflow of banquet sales department in Bankers Club, Kuala Lumpur | Yeong, Yeng Yoke. Quality control and assurance of food and beverage in Chili's Midvalley | Yenny Chandrawati. Craft trainer certification program in the front office department at Crown Plaza Mutiara, Kuala Lumpur | Tan, Yosephine Sentosa. Study of purchasing department at the Westine, Kuala Lumpur. Publisher: December, 2006Availability: Items available for loan: Taylor's Library-TU
[Call number: H155]
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Technical industrial study BDH 22 (A)
by Adam Rasheed. Improving service and product knowledge of food and beverage staff of Veligandu Island Resort, Maldives | AKM Minul Haque. Study and analysis about bar operatiion standard of Lobby Lounde in Pelangi Beach & Spa, Langkawi | Aldy Jafar. Study and analysis of manpower allocation in 789 restaurant, Kuala Lumpur | Amrit Ashok Harjani. Manpower planning in Burgundy, Grand Hyatt Jakarta, Indonesia | Aravindh s/o Perumal. Study of the open kitchen concept and its layout in prego : the Westin, Kuala Lumpur. Publisher: June, 2007Availability: Items available for loan: Taylor's Library-TU
[Call number: H167]
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Technical industrial study BDH 22 (C)
by Chan, Mum Yi. Transformation of Shrooms kitchen : the old and the new | Cheah, Wu-Zen. Communication between the food and beverage department and kitchen department in Mango Tree Restaurant | Chu, Kelun. Analysis of audit section in finance department at Hilton Kuala Lumpur hotel | Chye, Chuen Hong. Improving service quality and workflow of Peach Garden restaurant : Istana hotel, Kuala Lumpur. Publisher: June, 2007Availability: Items available for loan: Taylor's Library-TU
[Call number: H168]
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Technical industrial study BDH 22 (Y)
by Yenny Febrian. Analysis of service quality at third floor restaurant | Yong, Lee Ting. Improving manpower planning at the Café in Hyatt Regency, Johor Bahru | Yuda Bustara Adi. Analysis of workflow of third floor restaurant | Yuli Venita. Maintaining and improving quality service of fountain lounge at Grand Hyatt, Jakarta. Publisher: June, 2007Availability: Items available for loan: Taylor's Library-TU
[Call number: H176]
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Technical industrial study BDT 22 (F-H)
by Fitra bin Mohd Ali. Spa Village management : winning over high : yield customers | Frida Agustine Tjia. Corporate incentive outbound travel trends 2007 : case study on Holiday Tours and Travel Sd.Bhd. Publisher: June, 2007Availability: Items available for loan: Taylor's Library-TU
[Call number: T056]
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Technical industrial study BDH 16 (H)
by Henny. Westin Kids Club, Kuala Lumpur | Ho, Siew Yun. Study of priority plus loyalty program from Concorde Hotel, Kuala Lumpur | Ho, Yoke Leen. Study of the inventory management of the fish department in Carrefour, Subang Jaya. Publisher: June, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H075]
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Technical industrial study BDH 15 (L)
by Lenny. Security system in the Royale Bintang hotel, Kuala Lumpur | Lim, Leh Kee. Analysis on proper control of purchasing and cost control department operation by using EAM system | Lim, Shin Yi. Analysis of convenience food and conventional way of food preparation at Dorsett Regency, Kuala Lumpur | Lim,Tau Sian. Succesion planning: the way to identify, develop and retain leadership talent. Publisher: March, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H068]
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Technical industrial study BDH 15 (J)
by Lai, Jessica Mei Choo. Promotion of Italian Cheese Mooncake at Piccolo Mondo | Lew, Joanne Sook Voon. Issue of high breakages and losses in Lemon Garden Coffeehoiuse of Shangri-La hotel | Sia, Jolene Boon Ping. Critical analysis of staff turnover report in the Westin, Kuala Lumpur. Publisher: March, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H066]
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Technical industrial study BDH 15 (L)
by Li, Xiaochen. Comparison of HPPS and SunSystem in purchasing department at PJ Hilton | Loh, Mui Seng. Study of guest complaint handling of front office department and customer relations section in Berjaya Times Square Hotel & Convention Centre | Chee, Lourdesia Siat Loi. Analysis of three types of loyalty programmes in Hilton Petaling Jaya | The role of public relations in organizing the Bridal Fair in JW Marriott Hotel, Kuala Lumpur / Low Soon Mun. Publisher: March, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H069]
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Technical industrial study BDH 15 (H)
by Heui, Huey Wen. Study of locker room in the Federal hotel | Hii, Lin Foong. Grooming and professionalism should be emphasized sufficiently in Hilton Kuching | Ho, Jet Ling. Sstudy of the important roles play by Public Relation Department during the Big Apple Restaurant launching in Berjaya Times Square Hotel & Convention Center, Kuala Lumpur | Hua, Si Jia. Communication between leadership and subordinates in Human Resource Department. Publisher: March, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H065]
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Needs of consultancy service for effective tourism development in Guangzhou and perception of industry stakeholders / Xu Qiao Yu.
by Xu, Qiao Yu. Publisher: [Kuala Lumpur], 2007Dissertation note: Dissertation (Bachelor of Hospitality and Tourism Management) - Universite De Toulouse Le Mirail, 2007. Availability: Items available for loan: TU External Storage-Block E
[Call number: D642]
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Event marketing how to successfully promote Honda Integra Cup Malaysia / Simon Chang Wai Mun.
by Chang, Wai Mun. Publisher: [Kuala Lumpur], 2008Dissertation note: Dissertation (Bachelor of Hospitality and Tourism Management) - Universite De Toulouse Le Mirail, 2008. Availability: Items available for loan: TU External Storage-Block E
[Call number: D669]
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Technical industrial study BDH 16 (LI-LO)
by Liana Hartanto. Coffee house kitchen in Federal hotel, Kuala Lumpur | Liang, Rong Jun. Managing of butler service in Ritz-Carlton hotel, Kuala Lumpur | Lim, Yong Han. Analysis on the current market position of Hotel Istana as MICE provider | Loh, Yi Heng. study of analysis salesm and marketing department. Publisher: June, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H079]
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Technical industrial study BDH 16 (P-S)
by Priska Pramono. Analysis of the purchasing process in Federal hotel, Kuala Lumpur | Sabrina Zakariah. Monitoring nad maintaining hygiene standards in staff area: means of effective communication on the importance of maintaining hygiene standards by the staff of Hotel Istana | Sharmilla d/o Vijayan. Public relations department at the Legend hotel, Kuala Lumpur. Publisher: June, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H080]
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Technical industrial study BDH 15 (W-Y)
by Wong, Kah Sim. Analysis of improvement on purchasing department in Corus hotel, Kuala Lumpur | Wong, Yaw Ling. Study of Citi cafe in Cititel Mid Valley | Yang, Guang. Case study of the web site in Holiday Villa, Subang | Yong, Wen Ni. Selling procedures and sales negotiation in Equatorial sales and marketing department. Publisher: March, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H072]
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Technical industrial study BDH 16 (LE)
by Lee, Saem Hee. Flower shop at Grand Inter Continental, Seoul: an analysis | Leong, Chee Cheng. Communication problem face by bakery department of Carrefour, Subang Jaya | Leong, Sook Kwan. Public relations in Club Med Cherating. Publisher: June, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H078]
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Technical industrial study BDH 17 (HA-KH)
by Han, Xu. Problem in human resources department in Hitlon, Petaling Jaya | Kee, Ooi Nin. Communication between Regent Club and Front Desk | Benefit amd rewards program in Holiday Villa Langkawi | Khine, Khine Kyi. Benefit amd rewards program in Holiday Villa Langkawi. Publisher: December, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H087]
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Technical industrial study BDH 16 (LA-LE)
by La, Chun Hong. Customer delight program in Shangri-La hotel, Kuala Lumpur | Law, Bee Hui. Problems and weaknesses in purchasing department in Dorsett Regency hotel | Lee, Chin Shyen. Study on time, attendance and payroll system of Corus hotel, Kuala Lumpur | Lee, Kin Ming. Study on the communication in the front office department. Publisher: June, 2005Availability: Items available for loan: Taylor's Library-TU
[Call number: H077]
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