Technical industrial study BDH 28 (B - E)
Publication details: June , 2009Description: 1 v. (various pagings) ill. ; 30 cmSubject(s): DDC classification:- H199
Cover title
Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism.
Culinary arts & food and beverage management.
Implementing six sigma in the banqueting department at Westin Kuala Lumpur / Blair Tyson Sherwood - Improving the staff's general knowledge of job descriptions regarding key staff the accounts department in Concorde Hotel Kuala Lumpur / Chang Chooi San Claire Marie - A study on staff loyalty program for Pullman Putrajaya Lakeside / Chuah Seong Heng - Improving sales in Melting Pot Café Concorde Hotel Kuala Lumpur / Doreen Lino - A study on inefficiency of food and beverage service at Summerfield Coffee House in Renaissance Melaka / Er Kim Poh.