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The customer learning curve : creating profits from marketing chaos / Karl Hellman, Ardis Burst.

By: Contributor(s): Publication details: Mason, Ohio : Thomson/South-Western c2004.Description: xii, 210 p. : ill. ; 24 cmISBN:
  • 0324226675 (hbk)
Subject(s): DDC classification:
  • 658.8342 HEL
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 7

658.8342 HEL (Browse shelf(Opens below)) 1 Available TBSxx,34007,03,GR 5000019660

Includes bibliographical references (p. 199-201) and index.