Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
Series: Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, c1993.Description: ix, 112 p. : ill. ; 26 cmSubject(s): Genre/Form: DDC classification:- 658.8/12 20
- HF5415.5 .G46 1993eb
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-Book | Taylor's Library-TU | 658.8/12 (Browse shelf(Opens below)) | e-book |
TSLHHL
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.