Fundamentals of total quality management [electronic resource] : process analysis and improvement / Jens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji.
By: Dahlgaard, J. J
.
Contributor(s): Kristensen, Kai
| Kanji, Gopal K
.
Publisher: London ; New York : Taylor & Francis, c2002Description: 1 online resource (344 p.) : ill.ISBN: 9780203930021 (ebk.); 0203930029 (ebk.).Subject(s): Total quality management![](/opac-tmpl/bootstrap/images/filefind.png)
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Item type | Current location | Call number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|
Main Collection | Taylor's Library - Perpetual(TU) | 658.4013 (Browse shelf) | e-book | SOExx,07017,03,RA,PPT | SOExx,07015,03,RM,PPT |
Includes bibliographical references and index.
Description based on print version record.