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Oracle Siebel CRM 8 developer's handbook [electronic resource] : a practical guide to configuring, automating, and extending Siebel CRM applications / Alexander Hansal.

by Hansal, Alexander | ebrary, Inc.

Publisher: Birmingham, U.K. : Packt Enterprise, 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.

by Bligh, Philip | Turk, Douglas | ebrary, Inc.

Publisher: Hoboken, N.J. : Wiley, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1).
Customer relationship management : a database approach / V. Kumar, Werner J. Reinartz.

by Kumar, V, 1957- | Reinartz, Werner J.

Publisher: Hoboken, New Jersey : John Wiley, [2006]Copyright date: ©2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 KUM 2006] (1).
The compliance business and its customers [electronic resource] / Edward Kasabov and Alex Warlow.

by Kasabov, Edward | Warlow, Alex | Palgrave Connect (Online service).

Publisher: Basingstoke : Palgrave Macmillan, 2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.81202854678] (1).
Marketing automation for dummies [electronic resource] / by Mathew Sweezey.

by Sweezey, Mathew.

Publisher: Hoboken : Wiley, 2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8 | 658.8/72 | 658.872] (1).