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Service design and delivery / Mairi Macintyre, Glenn Parry, Jannis Angelis, editors.

Contributor(s): Series: Service science. Research and innovation in the service economyPublication details: New York, N.Y. : Springer, c2011.Description: xxii, 169 p. : ill. ; 24 cmISBN:
  • 9781441983206 (hbk.)
Subject(s): DDC classification:
  • 658 SER 2011
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU 658 SER 2011 (Browse shelf(Opens below)) 1 Available TBSxx,34001,03,AD 5000125752

Includes bibliographical references.