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Servlead : service leadership in a multicultural workplace / American Hotel & Lodging Educational Institute.

by American Hotel & Lodging Association. Educational Institute.

Publisher: Lansing, Michigan : The American Hospitality Academy and The Educational Institute of the American Hotel & Lodging Association, 2005Other title: Internship manual : cultural awareness and leadership development.Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94071 SER 2005] (2).
The Cornell School of hotel administration handbook of applied hospitality strategy / edited by Cathy A. Enz.

by Enz, Cathy A, 1956- | Cornell University.

Publisher: Thousand Oaks, Calif : SAGE, c2010Other title: Handbook of applied hospitality strategy.Availability: Items available for loan: Taylor's Library-TU [Call number: 338.4791 COR 2010] (1).
The Routledge handbook of hospitality studies / edited by Conrad Lashley.

by Lashley, Conrad [editor.].

Publisher: London : Routledge, 2017Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 647.94] (1).