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		The future of relationship marketing / David Bejou, PhD, Adrian Palmer, PhD, editors. by Bejou, David \| Palmer, Adrian. Publisher: New York : Routledge, 2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/12] (1).
		Customer relationship management in electronic markets / Gopalkrishnan R. Iyer, David Bejou, editors. by Iyer, Gopalkrishnan R \| Bejou, David. Publisher: New Nork, New York ; Oxfordshire, England : Routledge, 2013Copyright date: ©2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/12/02854678] (1).

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