Taylor's Library

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Civil society and democracy in Latin America [electronic resource] / edited by Richard Feinberg, Carlos H. Waisman, and León Zamosc.

by Feinberg, Richard E | Waisman, Carlos H. (Carlos Horacio), 1943- | Zamosc, Leon | ebrary, Inc.

Publisher: New York : Palgrave Macmillan, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 320.98] (1).
Place hold
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Cases in call center management [electronic resource] : great ideas (th)at work / Richard Feinberg, Ko de Ruyter, Lynne Bennington.

by Feinberg, Richard, 1950- | Ruyter, Ko de | Bennington, Lynne | ebrary, Inc.

Publisher: West Lafayette, Ind. : Ichor Business Books, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1).
Place hold