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		Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors. by Kandampully, Jay \| Mok, Connie \| Sparks, Beverley. Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940685 SER] (2). Place hold
		No cover image available Journal of quality assurance in hospitality & tourism [electronic resource] : JQAHT. Source: Academic Source CompletePublisher: Binghamton, NY : Haworth Hospitality Press, 2000-Other title: Journal of quality assurance in hospitality and tourism \| JQAHT.Online access: Abstracts Available: Jun 2002- Available on EBSCOhost. Availability: No items available
		Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors. by Kandampully, Jay \| Mok, Connie \| Sparks, Beverley. Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: No items available

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