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The basics of business etiquette [videorecording] / JWA Video

Contributor(s): Pachter, Barbara | Brody, Marjorie, 1946- | JWA Video (Firm).
Series: Business skills express series. Publisher: Chicago, Ill. : JWA Video, [1994]Description: 1 videocassette (45 min.) : sd., col. ; 4 3/4 in. + 1 sound disc (4 3/4 in.) + 1 book (122 p. : ill. ; 24 cm.).ISBN: 0786303239 (pbk.); 9780786303236 (pbk.).Subject(s): Business etiquetteDDC classification: 395.52
Partial contents:
Self-assessment - 1. Why etiquette excellence? - 2. Manners for meeting and greeting - 3. Successful encounters - 4. Spatial arrangements: three-dimensional diplomacy - 5. Office equipment etiquette - 6. Packaging counts: professional presence - 7. The social niceties: gift-giving and party performances - 8. Managing dining dilemmas - 9. Expressing and accepting appreciation - Post-test.
Summary: From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your company reach its goals
Item type Current location Call number Copy number Status Notes Date due Barcode Remark
Accompanying Material (Media Resource) TU External Storage-LCS
395.52 BAS (Browse shelf) 1 Available SHTEx,70002,02,GR 1000810807 Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1
Accompanying Material(Print) Taylor's Library-TU
395.52 BAS (Browse shelf) 1 Available SHTEx,70004,02,GR 5000031823

At head of DVD/CD : JWA Video : the leader in training.

Based on the book Business etiquette by Marjorie Brody and Barbara Pachter (New York : McGraw-Hill, 1994)

Self-assessment - 1. Why etiquette excellence? - 2. Manners for meeting and greeting - 3. Successful encounters - 4. Spatial arrangements: three-dimensional diplomacy - 5. Office equipment etiquette - 6. Packaging counts: professional presence - 7. The social niceties: gift-giving and party performances - 8. Managing dining dilemmas - 9. Expressing and accepting appreciation - Post-test.

From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your company reach its goals

1 DVD