Service design and delivery / Mairi Macintyre, Glenn Parry, Jannis Angelis, editors.
Contributor(s): Macintyre, Mairi
| Parry, Glenn | Angelis, Jannis.
Series: Service science. Research and innovation in the service economy.Publisher: New York, N.Y. : Springer, c2011Description: xxii, 169 p. : ill. ; 24 cm.ISBN: 9781441983206 (hbk.).Subject(s): Service industries -- ManagementDDC classification: 658
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU | 658 SER 2011 (Browse shelf) | 1 | Available | TBSxx,34001,03,AD | 5000125752 |
Includes bibliographical references.