Service management : an integrated approach / edited by Paul Gemmel, Bart Van Looy, Roland Van Dierdonck.
Contributor(s): Gemmel, Paul
| Looy, Bart van | Dierdonck, R. van (Roland).
Publisher: Harlow, England : Pearson, 2013Edition: Third edition; Services management.Description: xxxii, 505 pages : illustrations (black and white) ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780273732037 (paperback).Subject(s): Service industries -- ManagementDDC classification: 338.4068
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 3, Shelf 6 , Side 2, TierNo 3, BayNo 2 |
338.4068 SER 2013 (Browse shelf) | 1 | Available | TBSxx,34003,03,CL | 5000160418 |
Includes bibliographical references and index.