Harvard business review on customer relationship management.
Series: Harvard business review paperback series.Publisher: Boston, Mass. : Harvard Business School Press, c2001Description: vii, 192 p. : ill. ; 21 cm.ISBN: 1578516994 (pbk.).Other title: Customer relationship management.Uniform titles: Harvard business review. Subject(s): Customer relations -- Management
DDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3 |
658.812 HAR (Browse shelf) | 1 | Available | SHTEx,70002,03,GR | 5000039018 |
Includes bibliographical references and index.