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Electronic customer relationship management [electronic resource] / Jerry Fjermestad, Nicholas C. Romano, editors.

by Fjermestad, Jerry | Romano, Nicholas C | ebrary, Inc.

Publisher: Armonk, N.Y. ; London : M.E. Sharpe, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
E-business in the 21st century [electronic resource] : realities, challenges, and outlook / Jun Xu, Mohammed Quaddus.

by Xu, Jun, Ph. D, 1960- | Quaddus, M. A.

Publisher: Hackensack, NJ : World Scientific, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/72] (1).
Customer relationship management in electronic markets / Gopalkrishnan R. Iyer, David Bejou, editors.

by Iyer, Gopalkrishnan R | Bejou, David.

Publisher: New Nork, New York ; Oxfordshire, England : Routledge, 2013Copyright date: ©2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/12/02854678] (1).