Designing mobile service systems [electronic resource] / Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok ... [et al.].
By: Kar, Els van de.
Contributor(s): Verbraeck, Alexander | ebrary, Inc
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Series: Research in design series, v. 2. Publisher: Amsterdam : IOS Press, c2008Edition: 2nd ed.Description: x, 236 p. : ill. (some col.).Subject(s): Business enterprises -- Computer networks | Computer service industry | Mobile commerce | Mobile communication systemsGenre/Form: Electronic books.Online resources: An electronic book accessible through the World Wide Web; click to view
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Includes bibliographical references (p. 219-231) and index.
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.