Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work / edited by Alicia Grandey, James Diefendorff, Deborah E. Rupp.
Contributor(s): Grandey, Alicia
| Diefendorff, James | Rupp, Deborah E.
Series: Organization and management series (Routledge (Firm)): 48.Publisher: New York ; London : Routledge, 2013Description: xix, 323 p. : ill. ; 24 cm.ISBN: 9781848729490 (hbk).Subject(s): Employees -- Attitudes | Nonverbal communication in the workplace | Customer relations | Interpersonal relations | Psychology, IndustrialDDC classification: 331.256
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Graduate Collection | Taylor's Library-TU |
Floor 3, Shelf 5 , Side 2, TierNo 6, BayNo 3 |
331.256 EMO 2013 (Browse shelf) | 1 | Available | SHTEx,60001,04,GR | 5000140260 |
Includes bibliographical references and index.