Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities / Susan F. Benjamin.
By: Benjamin, Susan
.
Series: Perfect phrases series: Publisher: New York : McGraw-Hill, c2008Description: xi, 226 p. ; 21 cm.ISBN: 0071493042 (pbk.); 9780071493048 (pbk.).Subject(s): Interpersonal relations | Interpersonal communication | Conflict managementDDC classification: 158.26
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TC | 158.26 BEN (Browse shelf) | 1 | Available | GENxx,GENxx,02,GR | 5000059758 | ||
| Main Collection | TC External Storage | 158.26 BEN (Browse shelf) | 1 | Available | GENSH,GENSH,03,GR | 5000051038 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |