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Marketing : creating and delivering value / Pascale G. Quester ... [et al.]

Contributor(s): Quester, Pascale G. (Pascale Genevieve).
Publisher: Sydney : McGraw-Hill, c2007Edition: 5th ed.Description: xxxiv, 763 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.).ISBN: 0074715607 (pbk.); 9780074715604 (pbk.); 0074715607 (CD-ROM).Subject(s): Marketing -- TextbooksDDC classification: 658.8
Contents:
Part one, Marketing strategy and management. 1. Creating customer value and building relationships -- 2. Strategic marketing planning -- 3. Identifying marketing opportunities -- Part two, Understanding markets. 4. Market research and information management -- 5. Market segmentation -- 6. Consumer behaviour -- 7. Business-to-business marketing -- Part three, The marketing mix. 8. Product planning -- 9. Product management and new-product development -- 10. Managing distribution channels -- 11. Marketing logistics -- 12. Pricing objectives and policies -- 13. Setting prices for goods and services -- 14. Marketing communications -- 15. The marketing communications mix -- 16. Sales management -- Part four, Evaluating marketing. 17. Implementation and control -- 18. Ethical marketing in a consumer-oriented world: appraisal and challenges -- Case studies -- Glossary.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Accompanying Material (Media Resource) Taylor's Library-TU
658.8 MAR 2007 (Browse shelf) 1 Available TBSxx,44001,03,AD | TBSxx,44002,03,RM 1000525358
Accompanying Material (Media Resource) Taylor's Library-TU
658.8 MAR 2007 (Browse shelf) 1 Available TBSxx,44001,03,AD | TBSxx,44002,03,RM 1000525359
Accompanying Material (Media Resource) Taylor's Library-TU
658.8 MAR 2007 (Browse shelf) 1 Available TBSxx,44001,03,AD | TBSxx,44002,03,RM 1000525361
Accompanying Material (Media Resource) Taylor's Library-TU
658.8 MAR 2007 (Browse shelf) 1 Available TBSxx,44001,03,AD | TBSxx,44002,03,RM 1000525360
Graduate Collection Taylor's Library-TU

Floor 4, Shelf 26 , Side 2, TierNo 4, BayNo 6

658.8 MAR 2007 (Browse shelf) 1 Available TBSxx,44001,03,AD | TBSxx,44002,03,RM 5000116597
Graduate Collection Taylor's Library-TU

Floor 4, Shelf 26 , Side 2, TierNo 4, BayNo 6

658.8 MAR 2007 (Browse shelf) 1 Available TBSxx,44001,03,AD | TBSxx,44002,03,RM 5000116637
Graduate Collection Taylor's Library-TU

Floor 4, Shelf 26 , Side 2, TierNo 4, BayNo 6

658.8 MAR 2007 (Browse shelf) 1 Available TBSxx,44001,03,RM | TBSxx,44002,03,RM 5000116617
Graduate Collection Taylor's Library-TU

Floor 4, Shelf 26 , Side 2, TierNo 4, BayNo 6

658.8 MAR 2007 (Browse shelf) 1 Available TBSxx,44001,03,AD | TBSxx,44002,03,RM 5000116782
Accompanying Material (Media Resource) Taylor's Library-TU
658.8 MAR (Browse shelf) 1 Available GENLS,GENLS,03,GR|TBSxx,44002,03,RM 1000516352
Main Collection Taylor's Library-TU

Floor 4, Shelf 26 , Side 2, TierNo 3, BayNo 6

658.8 MAR (Browse shelf) 1 Available GENLS,GENLS,03,GR | TBSxx,44002,03,RM 5000097422
Accompanying Material (Media Resource) Taylor's Library-TU
658.8 MAR (Browse shelf) 1 Available GENLS,GENLS,03,GR|TBSxx,44002,03,RM 1000516354
Main Collection Taylor's Library-TU

Floor 2, Shelf 2 , Side 1, TierNo 2, BayNo 1

658.8 MAR (Browse shelf) 1 Available GENLS,GENLS,03,GR | TBSxx,44002,03,RM 5000014026

Includes bibliographical references and index.

Part one, Marketing strategy and management. 1. Creating customer value and building relationships -- 2. Strategic marketing planning -- 3. Identifying marketing opportunities -- Part two, Understanding markets. 4. Market research and information management -- 5. Market segmentation -- 6. Consumer behaviour -- 7. Business-to-business marketing -- Part three, The marketing mix. 8. Product planning -- 9. Product management and new-product development -- 10. Managing distribution channels -- 11. Marketing logistics -- 12. Pricing objectives and policies -- 13. Setting prices for goods and services -- 14. Marketing communications -- 15. The marketing communications mix -- 16. Sales management -- Part four, Evaluating marketing. 17. Implementation and control -- 18. Ethical marketing in a consumer-oriented world: appraisal and challenges -- Case studies -- Glossary.

Accompanied by 1 CD-ROM : Q-Tutes to accompany Marketing : creating and delivering value, 5th ed.