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What is lean six sigma? / Mike George, Dave Rowlands, Bill Kastle.

by George, Michael L | Rowlands, Dave [(j.a.)] | Kastle, Bill [(j.a.)].

Publisher: N.Y. : McGraw-Hill, c2004Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 GEO] (1).
Process management to quality improvement : the way to design, document and re-engineer business systems / Gary Born

by Born, Gary.

Publisher: Chichester, England : John Wiley, 1994Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 BOR] (1).