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Information and documentation : library performance indicators / British Standards Institution.

by British Standards Institution.

Edition: First edition 1998-04-01Publisher: London : The Institution, c1998Availability: Items available for loan: Taylor's Library-TU [Call number: 025.1 BRI] (1).
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International workshop agreement IWA 2 : quality management systems : guidelines for the application of ISO 9001:2000 in education / [ISO].

Publisher: Switzerland : ISO, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 INT] (1).
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Quality and performance excellence : management, organization, and strategy / James R. Evans.

by Evans, James R. (James Robert), 1950- [author.].

Edition: Eighth edition.Publisher: Boston, MA : Cengage Learning, [2017]Copyright date: ©2017Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 EVA 2017] (6).
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Implementing BS EN ISO 9000 in libraries / Debbie Ellis, Bob Norton

by Ellis, Debbie | NORTON, Bob [(j.a.)].

Publisher: England : ASLIB, The Association for Information Management, 1996Availability: Items available for loan: Taylor's Library-TU [Call number: 025.1 ELL] (1).
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