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Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers.

by Summers, Donna C.S.

Edition: 2nd ed.Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 SUM] (1).
Insightful quality : beyond continuous improvement / Victor Sower and Frank Fair.

by Sower, Victor E | Fair, Frank.

Edition: 1st ed.Publisher: New York : Business Expert Press, 2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.401 SOW 2012] (1).
Business performance measurement and management : new contents, themes and challenges / [edited by] Paolo Taticchi.

by Taticchi, Paolo.

Publisher: Berlin : Springer-Verlag, 2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.401 BUS 2010] (1).
A guide to lean six sigma management skills / Howard S. Gitlow.

by Gitlow, Howard S.

Publisher: Boca Raton : CRC Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 GIT 2009] (1).
Beyond six sigma : profitable growth through customer value creation / Gary A. Plaster, Jerry D. Alderman.

by Plaster, Gary | Alderman, Jerry D.

Publisher: Hoboken, N.J. : J. Wiley, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 PLA] (1).
Rethinking performance measurement [electronic resource] : beyond the balanced scorecard / Marshall W. Meyer.

by Meyer, Marshall W | ebrary, Inc.

Publisher: Cambridge, UK ; New York : Cambridge University Press, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.4/01] (1).
The five most important questions you will ever ask about your organization / Peter F. Drucker ; [with] Jim Collins ... [et al.].

by Drucker, Peter F. (Peter Ferdinand), 1909-2005 | Collins, James C. (James Charles), 1958-.

Edition: 3rd ed.Publisher: [New York] : San Francisco : Leader to Leader Institute ; Jossey-Bass, c2008Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 DRU] (1).
Business performance measurement : unifying theories and integrating practice / edited by Andy Neely.

by Neely, A. D (Andy D.).

Edition: 2nd ed.Publisher: Cambridge ; New York : Cambridge University Press, 2007Availability: Items available for loan: Taylor's Library-TU [Call number: 658.401 BUS] (2).
Corporate sigma : optimizing the health of your company with systems thinking / Anwar El-Homsi, Jeff Slutsky.

by El-Homsi, Anwar, 1951- | Slutsky, Jeff, 1956-.

Publisher: Boca Raton : Productivity Press, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 ELH 2010] (1).
Lean six sigma for hospitals : simple steps to fast, affordable, flawless healthcare / Jay Arthur.

by Arthur, Jay, 1951-.

Publisher: New York : McGraw-Hill, c2011Availability: Items available for loan: Clinical School [Call number: 362.11068 ART 2011] (1).
Metrics 2.0 : creating scorecards for high-performance teams and organizations / Ruth A. Huwe.

by Huwe, Ruth A.

Publisher: Santa Barbara, Calif. : Praeger, c2010Other title: Metrics two-point-oh.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 HUW 2010] (1).
Even more games trainers play : experiential learning exercises / Edward E. Scannell and John W. Newstrom

by Scannell, Edward E | Newstrom, John W [(j.a.)].

Publisher: New York : McGraw-Hill, c1994Availability: Items available for loan: Taylor's Library-TU [Call number: 658.3124 SCA] (1).