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Communicating effectively : write, speak, and present with authority / Garry Kranz.

By: Series: Best practices (Collins (Firm : New York, N.Y.))Publication details: New York. : Collins, c2007.Edition: 1st edDescription: ix, 148 p. ; 21 cmISBN:
  • 9780061145681 (pbk.)
Subject(s): DDC classification:
  • 658.45 KRA
Contents:
Communicating clearly in writing -- Digital communication -- Communicating via e-mail -- IM : sending messages in an instant -- Precision on paper -- Crafting smart, snappy memos -- The enduring letter -- The report -- Recording meeting minutes -- Oral communication -- The nonverbal nexus -- One-on-one discussions -- Telephone : the rules of engagement -- Conference calls and videoconferencing -- Presenting in public -- Off and running.
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 26 , Side 1, TierNo 2, BayNo 5

 658.45 KRA (Browse shelf(Opens below)) 1 Available SLASx,05000,03,GR 5000005999

Includes bibliographical references (p. 142-144) and index.

Communicating clearly in writing -- Digital communication -- Communicating via e-mail -- IM : sending messages in an instant -- Precision on paper -- Crafting smart, snappy memos -- The enduring letter -- The report -- Recording meeting minutes -- Oral communication -- The nonverbal nexus -- One-on-one discussions -- Telephone : the rules of engagement -- Conference calls and videoconferencing -- Presenting in public -- Off and running.