Taylor's Library

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Telephone courtesy & customer service / Lloyd Finch.

by Finch, Lloyd C.

Edition: 3rd ed.Publisher: Boston, Mass. : Crisp Publications / Course Technology, c2000Other title: Telephone courtesy and customer service.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 FIN] (1).
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Business research : an informal guide / Rick C. Farr, Paul R. Timm.

by Farr, Rick C | Timm, Paul R.

Publisher: Menlo Park, Calif. : Crisp Publications c1994Availability: Items available for loan: Taylor's Library-TU [Call number: 658.403072 FAR] (1).
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Delegation skills for leaders : an action plan for success as a manager / Lloyd Finch and Robert B. Maddux.

by Finch, Lloyd C | Maddux, Robert B | Maddux, Robert B. Delegating for results. 1998.

Edition: 3rd ed.Publisher: Boston, MA : Thomson/Course Technology, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.402 FIN] (1).
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Communication skills for leaders : delivering a clear and consistent message / Bert Decker.

by Decker, Bert | Decker, Bert. Art of communicating.

Edition: 3rd ed.Publisher: Boston, MA : Thomson/Course Technology, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.45 DEC] (1).
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Coaching skills for leaders : helping others reach their potential / Sam R. Lloyd, Tina Berthelot.

by Lloyd, Sam R | Berthelot, Tina.

Publisher: Boston, MA : Thomson Learning/NETg, c2006Other title: Coaching skills for leaders : helping others achieve their best..Availability: Items available for loan: Taylor's Library-TU [Call number: 658.3124 LLO] (1).
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Goals and goal setting : achieve measurable results / Larrie A. Rouillard.

by Rouillard, Larrie.

Edition: 4th ed.Publisher: [Rochester, NY] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4 ROU 2009] (1).
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Attitude : your most priceless possession / Elwood N. Chapman and Wil McKnight.

by Chapman, Elwood N | McKnight, Wil [(j.a.)].

Edition: 4th ed.Publisher: Boston, MA. : Thomson/Course Technology, c2002Availability: Items available for loan: Taylor's Library-TC [Call number: 158.7 CHA] (1).
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Managing personal change / Cynthia D. Scott and Dennis T. Jaffe.

by Scott, Cynthia D | Jaffe, Dennis T [(j.a.)].

Edition: Rev. ed.Publisher: Boston, MA : Thomson/Course Technology, c2004Availability: Items available for loan: Taylor's Library-TC [Call number: 158.1 SCO] (1).
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Stress that motivates : self-talk secrets for success / Dru Scott.

by Decker, Dru Scott, 1942-.

Edition: Rev. ed.Publisher: Menlo Park, CA : Crisp Publications, c2002Availability: Items available for loan: Taylor's Library-TC [Call number: 155.9042 DEC] (1).
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No cover image available
Ethics in business [electronic resource] : a guide for managers / Dorothy J. Maddux, Robert B. Maddux.

by Maddux, Dorothy J | Maddux, Robert B | ebrary, Inc.

Publisher: Los Altos, Calif. : Crisp, c1989Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
No cover image available
Delegating for results [electronic resource] / by Robert B. Maddux.

by Maddux, Robert B | ebrary, Inc.

Edition: Rev. ed.Publisher: Menlo Park, Calif. : Crisp, c1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
No cover image available
Understanding organizational change [electronic resource] : converting theory to practice / Lynn B. Fossum.

by Fossum, Lynn B | ebrary, Inc.

Publisher: Los Altos, Calif. : Crisp, c1989Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available