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The ultimate CRC handbook : strategies and concepts for building enduring customer loyalty and profitability / John G. Freeland, editor

Contributor(s): Publication details: New York, N.Y. : McGraw-Hill, c2003.Description: viii, 353 p. : ill. ; 24 cmISBN:
  • 0071409351
Subject(s): DDC classification:
  • 658.812 ULT
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 27 , Side 1, TierNo 1, BayNo 4

 658.812 ULT (Browse shelf(Opens below)) 1 Available SHTEx,70002,02,GR 5000036401