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Customer relationship management : the foundation of contemporary marketing strategy / Roger J. Baran and Robert J. Galka.

By: Contributor(s): Publisher: New York ; London : Routledge, Taylor & Francis Group, 2017Edition: Second editionDescription: vi, 449 pages : illustrations ; 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781138919518
  • 9781138919525
Other title:
  • CRM
Subject(s): DDC classification:
  • 658.812 BAR 2017
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 27 , Side 1, TierNo 3, BayNo 3

658.812 BAR 2017 (Browse shelf(Opens below)) 1 Available SOMAC,91605,03,RM 5000168600
Main Collection Taylor's Library-TU

Floor 4, Shelf 27 , Side 1, TierNo 3, BayNo 3

658.812 BAR 2017 (Browse shelf(Opens below)) 1 Available SOMAC,91605,03,RM 5000168599

First edition published under the title CRM : the foundation of contemporary marketing strategy in 2013.

Includes bibliographical references and index.