Authenticity :

Gilmore, James H., 1959-

Authenticity : what consumers really want / James H. Gilmore, B. Joseph Pine II. - Boston, Mass. : Harvard Business School Press, c2007. - xiii, 299 p. : ill. ; 25 cm.

Includes bibliographical references (p. [253]-281) and index.

9781591391456 (hbk.) 1591391458 (hbk.)


Product management.
Consumer behavior.
Consumers' preferences.

658.8343 / GIL 2007